Back-office Technical Support with German and English

The new Multilingual Centre will allow Comdata to be one of the most important multi-lingual BPO providers in Romania. Comdata have been helping clients to maximize their customer value since 1987.

Every day brings new challenges and excitement, and every customer interaction gives you the opportunity to do what you do best: find solutions and provide exceptional customer service.

Requirements:

Advanced German and English
Ability to provide high levels of customer support at all times
Strong interpersonal and communication skills
Problem solving oriented
Ability to work well in a team as well as on your own
Basic IT skills, including using multiple operating systems

Solving client's requests via e-mail, chat and phone call
Working with internal and client provided ticketing system
Ensuring all communication is handled professionally and promptly but with a human touch
Demonstrating strong product knowledge to ensure all customers queries are answered making them promoters of the brand
Building a special connection with customers and providing exceptional service

Benefits

Come to Comdata! We have attractive compensation and incentives:

Fixed salary: 4800 ron net
Compensation along with rewards & recognition performance-related bonus scheme;
Meal Tickets
Free Coffee and Tea
Free NETFLIX subscription
Transporation allowance
Free health ensurance Package at Regina Maria
Relax areas
Baby birth package

We care about the performance of our employees and we know it can only be reached by ensuring you proper work-life balance:

Flexible shifts between 09:00 – 21:00 (Monday - Friday)
Onsite Massage;
Free Fruits Twice a Week;
Gym subscription at SWEAT
Dynamic Intelligent Chairs
Great Air Quality in the Office
Psychologist in the Office