Technician Support Engineer – Timisoara

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Angajator: Connect 44
Domeniu:
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Timisoara
  • Actualizat la: 28.05.2020
    Remote work: On-site
    Scurta descriere a companiei

    Connect44 was founded in the heart of Switzerland. Our goal was to support Telecom Operators and Equipment Manufacturers to design, manage and Optimise Mobile Networks. Starting with some of the first 2G voice networks, we began to grow our team of professionals to equip ourselves for new projects with new technologies and new ways of working. Investing substantial amounts of our budget on training, we started to move into 3G then 4G. Soon came the changes to IP networks, VOIP and preparing networks for large amounts of data by modernisation of old analogue networks to the digital standards. Over the past years Connect44 has steadily developed key longterm partnerships with its clients in many European countries with offices in Switzerland, UK, Germany, France, Romania and Chile.

    Cerinte

    Networks:

    OSI and TCP/IP models.

    Optical, Structured Cabling etc.

    LAN switches such as VLAN, SPT, EtherChannel, Trunk, etc.

    Networking technologies such as MPLS, BGP, OSPF, ISIS, QoS, ACLs, VPNs, AAA.

    Experience in using network monitoring tools for performance, troubleshooting and capacity planning.

    CCNA or CCNP preferred.

    Hardwares:

    Mainstream servers (HUAWEI, Lenovo, Dell, HPE, etc.), including: microcode upgrade, management module configuration, RAID configuration, installation and replacement of accessories, and installation of operating systems (window, Linux, ESX).

    Mainstream low-end storage (HUAWEI, Lenovo, Dell EMC, HPE, NetApp), including: installation and replacement of accessories, microcode upgrade, management module configuration, RAID, LUN, host mapping, etc.

    Brocade SAN switches, including: initial configuration, zone configuration, etc.

    Virtualization:

    VMware vSphere includes: installing ESX, vCenter, configuring virtual networks, storage, clusters, creating virtual machine modules, etc.

    Microsoft Hyper-v, Including: installing Hyper-v, SCVMM, configuring virtual network, storage, cluster, creating virtual machine modules, etc.

    Operation System:

    Windows and Linux operating systems, including: user and permissions configuration; storage, network, configuration; plus domain, etc.

    Windows roles and services, including: install and configure AD, File Server, DFS, NTP, KMS, etc.

    Soft Skills:

    Excellent communication skills - both written and verbal

    Good telephone manner

    Self-motivated

    Ability to work on own and under pressure

    Responsabilitati

    First-line support for our customers.

    Assist in setup, configuration and maintenance of servers, storages, desktops, audio, visual, printing, softwares and networks

    Respond to queries and requests for assistance, logging and updating those queries to reflect the ongoing status using the helpdesk ticket system; ensure queries and requests are responded to within the set SLAs agreed between CTE and customers

    Fault diagnosis, log collection and resolution of issues, in co-operation with system and equipment suppliers as appropriate

    Manage and arrange 3rd-party engineers for onsite trouble-shooting at customer’s sites

    Asset and resource delivery and management

    Travel may be required within EU Follow processes of network security and data protection

    Alte informatii

    We offer you to be part of a brand-new office from the beginning and constant development. Connect44 employs a diverse range of talent to create an environment that fuels innovation and continuous improvement and success. If you have passion for your work, for your team, for the company and the services we deliver, join our company. We live a family atmosphere, support each other and always have space for a good laugh.

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