Technical Analyst (Telco)

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

• Degree in Computer Science or informatics
• Communication and presentation skills
• Willing to learn new technologies/tools and flexible to adapt to a dynamic environment
• >2 years working experience in technical design
• Knowledge of Software Development Life Cycle: focus on technical design, application analysis, requirements gathering
• Knowledge of Waterfall and Agile methodologies
• Experience with SQL/PLSQL, XML, WebServices, SOA/OSB, XSLT, XSD, XQuery, Jira/Confluence, SVN/CVS/Git, Putty, SoapUI, Application Servers(Weblogic, Tomcat), HTML, CSS, Javascript
• Capable of reading and understanding programming code
• Telco experience in BSS and/or OSS area
• Programming experience is a plus but not mandatory
• Shell Scripting is a plus but not mandatory

As Technical Analyst, you will work for Telco industry clients providing functional and technical support for application/platform development. The applications/platforms can be vendor specific or in-house developed and integrated into the client IT landscape.

Responsibilities
• Work with Business Analysts and Solution Designers to understand the business requirements and produce high-level solution designs
• Work directly with customer to understand functional and technical requirements and translate into technical design
• Work closely to development team by following up the implementation and explaining technical details
• Engage with third party vendors, IT and other parties as required
• Share own expertise with others; support and coordination of junior colleagues
• Create technical specifications and test plans;
• Writes manuals and able to pass on training to others
• Maintains the documentation (architecture, technical specification, etc.)
• Analyze high level requirements, understand the impact and capable of giving estimates on the delivery time
• Compares different technical solutions and provides recommendations, analyzing the impact on the overall architecture and highlighting PROs and CONs of each, suggesting the preferred option
• Diagnose and help with the correction of any technical problems occurring in the production systems;
• Supports the release management process in pre and post deployment technical checks: help to prepare systems for deployment and support the release team during deployment
• Where necessary, use your software development/testing skills to assist the Delivery; maintain contact with testing team trying to understand if they need support in understanding the implementation and/or better understanding the bugs raised during UAT for a faster resolution
• Facilitates the adoption of the Agile approach(if the case)