User Acceptance Testing Senior Analyst

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Essential Requirements:
- Undergraduate degree and 3+ years relevant experience in testing;
- Understanding of intersystem dependencies for sales, marketing, finance, order management, and fulfillment systems;
- Ability to manage multiple IT launches and program executions. Overcome barriers through troubleshooting techniques, leveraging trusted partners and subject matter experts, and resourcefulness to complete tasks on time when challenges arise;
- Ability to rapidly assimilate new information and develop general knowledge of systems being tested;
- Excellent oral and written communication skills in English;
- Strong analytical and problem-solving skills.

Key Responsibilities:
Dell Financial Services (DFS) is seeking qualified applicants for User Acceptance Testing and Business Validation on behalf of DFS Consumer and Commercial Sales team. The role will entail testing systems and processes from both the perspective of a customer and internal sales representatives. The candidate will be responsible for thoroughly examining the sales and marketing tools to ensure conformity to requirements and delivering an optimized user and customer experience.

- Develop test strategy based on documented business requirements and technical design. Present test plan strategies to business and IT partners prior to UAT entry. Successfully execute test cases during the project’s lifecycle, while ensuring compliance and quality in all phases of work.
- Identify, log, and track defects as needed in accordance with severity & priority guidelines.
- Actively contribute in working sessions with IT for troubleshooting, root cause analysis, and retesting to ensure defects are resolved.
- Participate in daily stand-ups, core team meetings, IT demo sessions etc.
- Publish testing progress statistics and reporting to stakeholders and leadership.
- Execute post-launch validation, defect identification, and resolution. Conduct post-launch monitoring using monitoring systems and reporting tools.
Document and track project details in Confluence.

Benefits:
Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Apply now!