IT Consultant for Archiving and Backup - IT TSR

Employer: Continental
Domain:
  • Customer Support - Client Service
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Timisoara
  • Updated at: 25.02.2020

    <li>Follow established procedures in order to provide the Corporate IT Archiving service, as well as to manage Incidents, Change and Service Improvements internally at Continental.

    <li>Implementation and support of various Archive, Storage and Backup technologies in compliance with global corporate standards.

    <li>Work in collaboration with the Global Corporate IT Infrastructure Team to provide quality solution, support and maintain the Corporate IT Archiving services.

    <li>Innovate and implement new technological strategies and plans in compliance with the Global IT standards and various business demands.

    <li>Create and maintain documentation on all managed environment and its processes.

    <li>Perform technical analysis and troubleshooting for various Archiving, Storage and Backup appliances/machines.

    <li>Continuously optimize implemented infrastructure.

    <li>Enforce, support and improve relevant security concepts and guidelines and ensure compliance with corporate standards

    <li>Support external IT service providers as needed.

    <li>Conduct training for key users, end-users and trainer when necessary

    <li>Ensure that appropriate changes are assessed for their impact on service levels.

    <li>Provide 3rd level support thru Continental's Incident Management following the Archiving Corporate Infrastructure service of Continental Internal Operational Level Agreement (OLA).

    Job Requirements:

    <li>Highly motivated, self-reliant and proactive acting and learning

    <li>Team player and open to other cultures and mind sets

    <li>Advanced English (writing and speaking)

    <li>Structured and organized work style, with good communication skills

    <li>Knowledge of Archiving and Backup Technologies,

    <li>Ability to troubleshoot Archiving Storage and Backup problems,

    <li>Enterprise Backup Systems and Architecture

    <li>Process Automation skills are an advantage

    <li>ITIL Knowledge (Incident, Change and Problem Management).

    What we offer:

    <li>Integration Program in a professional, young & dynamic team;

    <li>Competitive Salaries (based on performance) & Benefits;

    <li>Health & Wellness (Private Health and Dental Insurance, Sport activities etc.);

    <li>Professional Development Opportunities (in Technical and Managerial Area);

    <li>Stability;

    <li>International Work Environment & Traveling Opportunities;

    <li>Relocation Package for non-Timisoara residents;

    <li>Flexibility Program including flexible hours, mobile work and sabbaticals.

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic and transportation. In 2018, Continental generated preliminary sales of around i44.4 billion and currently employs around 244,000 people in 61 countries and markets.