Customer Service in limba italiana

Telbridge is a company with an established market position in the outsourcing call centers, mainly specializing in insurance, finance and telecommunications. We operate since 2005 solely based on Polish capital. We now employ over 1,500 employees in 6 branches: Czestochowa, Radom, Torun, Warsaw, Kielce and now Bucharest.

The primary objective of the company is to satisfy the needs of the market related to the sale of products and services by phone. We focus on serving the above sales channels both outbound (outbound - active telemarketing, telesales, questionnaires, debt recovery), as well as inbound traffic (inbound - customer service, line ordering, help line).

We believe that the success of our call center services is mainly due to the highly trained and motivated teams of agents that we hire.

Our business model primarily involves:
- Employing the best possible candidates (offering a competitive basic salary and attractive real incentive programs),
- Regular investment in the development of the agents’ skills (eg . developing training programs for expected competencies and skills),
- Using a clear and meaningful system of job evaluation and rewards for being successful at work,
- Developing a relaxation training and the reduction of unwanted stress and inefficient level of motivation.

Echipa noastra de italiana (inbound) primeste noi colegi!
Ai cunostinte avansate de limba italiana? Comunici usor si te integrezi rapid intr-un grup? Cautam pe cineva exact ca tine pentru echipa de customer support. Ai putea sa o completezi chiar tu :)

Ce ne-am dori de la tine?
- In primul rand sa fii prieten cu limba ITALIANA. Foarte prieten. Practic, nivel AVANSAT (vorbit/ scris);
- Bune abilitati de comunicare;
- Să fii capabil să inveti rapid a soluționa task-uri cu care probabil nu te-ai mai intalnit;
- Sa dai dovada de concentrare si atentie distributiva;
- Sa fii responsabil si determinat;
- Experienta intr-un job similar nu este obligatorie dar iti poate oferi un avantaj.

- Preluarea apelurilor telefonice, acordarea de suport si solutionarea solicitarilor clientilor;
- Procesarea si introducerea in sistem a datelor;
- Intregirea atmosferei placute de la locul de munca, si chiar tu poti face diferenta :)

Ce iti oferim:

- Training platit;
- Un salariu fix pe care te poti baza luna de luna: 2500 lei net;
- Beneficii:
bonuri de masa,
reducere 80% abonament sala/ piscina (Hilton),
abonament medicina muncii;
- Program accesibil, full-time/ 8h - 09:00-17:00/ 11:00-19:00; in weekend NU lucram!
- Mediu prietenos de lucru;
- Suport constant din partea colegilor si a team-leader-ului;
- Acces la bucatarie utilata si zona food&coffee
- Sediu la 5 minute de statia de metrou Republica (cladirea RAMS Business Center, etajul 5).

Abia asteptam sa te cunoastem!