AR & Collections Agent - French & English

Angajator: SNC-Lavalin Romania
  • Contabilitate Finante
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Job la nivel national
    Actualizat la: 02.06.2020

    Job Description

    This role is an exciting career opportunity for those of you who are fluent in French and/or English and who aim at fully exploit their communication and analytical skills. Everything we do is based on a simple idea: The fastest way to get results is to build on what you have.

    As a Collection Agent you will be responsible for collecting outstanding amounts on client invoices, building and maintaining a relationship with the SNC-Lavalin’s clients in your portfolio and providing internal and external support related to the Account Receivables process.

    Even if some prior experience will be considered as a plus, the position is also a good opportunity for beginners as we will provide tools and training which will help you succeed in the role.


    • Accurate execution of collection related tasks and working procedures
    • Perform root cause analisys, identify issues/gaps, provide resolutions and client account reconciliations
    • Constantly communicate with clients in the assigned portfolio, project teams and other FSSC departments
    • Identify areas where process / system improvements are needed
    • Share knowledge by contributing to the creation/update of team procedures and documentation.
    • Written and oral command of French and/or English
    • Excellent communication skills and customer service oriented
    • Good knowledge of Microsoft Office Suite
    • Strong deep analytical and problem-solving skills
    • Able to efficiently manage time, set priorities and complete multiple tasks simultaneously
    • Works to completion and result oriented
    • Experience in the credit & collections field, customer service
    • Knowledge of Order-to-Cash process
    • Basic knowledge of Oracle or another ERP system
    • University Degree in Economics/Business
    • Relevant work experience in shared service/service center
    Our offer towards work-life balance
    • Direct contract with SNC-Lavalin
    • Motivational financial package & flexible benefits
    • Team activities, team-building events, Fun@Work
    • Employees Wellness Program – fresh fruits, free coffee and tea, chair message, employee wellness rooms
    • Learning and Development programs, Career opportunities
    • CSR & Sport activities
    • Open and dynamic work environment
    • Flexible working schedule organized in 2 shifts: 10:00 - 19:00 and 13:00 - 22:00* Monday to Friday
      6 mandatory evening shifts per month, with the possibility to extend to a maximum of 10 evening shifts per month (bonus after the 6th evening shift).

    Aplicand la acest anunt va exprimati acordul ca datele dvs. sa fie transmise si procesate de catre SNC-Lavalin Romania. Consultati Politica de procesare a datelor personale a SNC-Lavalin Romania >>