Internship Service Desk Craiova - German speaker

Angajator: Pirelli
Domeniu:
  • IT Hardware
  • IT Software
  • Tip job: part-time
    Nivel job: Student/Absolvent
    Orase:
  • Craiova
  • Actualizat la: 05.08.2020
    Scurta descriere a companiei

    After 10 YEARS, Pirelli plant in Slatina is today one of the most modern car tyre plants, equipped with non-robotic production technology of the last generation, designed to achieve high performance ti res Premium range, where Pirelli is leader.

    Cerinte

    The intern will provide IT support to users from Germany for their workstations and programs installed on them.

    Education: Faculty of Computer Science, Computer Engineering, Informatics
    Competences:
    Strong German language skills;
    Average knowledge about the IT environment (HW & SW)
    Average knowledge about MS Windows operating system and MS Office package
    Analysis and attention to detail, teamwork, skill, accuracy, perseverance, using specialized terminology, problem solving skills.
    Very good written and oral communication skills
    Experience: Newly graduates of Faculty/Master; any previous professional experience in the IT User Support field as well as Italian language skills are an advantage
    Others: Strong English level, flexibility, dynamic person, customer oriented

    Responsabilitati

    Acquiring, diagnosing and solving computer problems in the use of IT equipment and solutions (distributes, installs, configures, updates and troubleshoots standard programs, manages users 'access to network resources, manages users' Windows accounts, etc.)
    Assistance of users in using IT equipment and standard applications running on them
    Correct evaluation and redirection of reported issues to other departments of competence in case of necessity
    Regular analysis of recurring problems with the aim of taking measures to cancel reduce their frequency