Back Office Support (Time Management)

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Employer: Allianz Technology
Domain:
  • Customer Support - Client Service
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 08.04.2020

    All around the globe, employees in Allianz have been working hard to secure people’s lives and to give courage to our customers for what’s ahead. We are actuaries, advisors and service agents; engineers, lawyers and technology experts; we are daughters and sons, mothers and fathers, accountants, investors and entrepreneurs – and together we are shaping our industry. Because we know how important it is to have a fair partner at your side who provides solid and sustainable solutions, we strive to do it right – with passion, every day. Allianz Technology enables Allianz group to live up to its purpose, by providing powerful, standardized global platforms to provide efficiencies, savings and scalability for the long-term success of Allianz.
    Allianz Technology Bucharest Branch is a professional expertise center offering a wide range of services: Financial, Actuarial, IT and Procurement support to the Allianz Group, creating innovative solutions so that Allianz can shape the future for generations ahead.
    Is providing good service something that motivates you, too? Then why not join us in developing innovative products and services in an international environment!

    Job role

    In this position you will be offering back office support for Allianz OEs that include:

    Responsibilities

    Time Management:

    • Making corrections in the Time Management application (clock-in/out, sick leave, shifts);
    • Generating reports for the Team Leaders;
    • Inserting travel days in the system;
    Room booking:
    • Reserving meeting rooms for team meeting, events etc.
    Order management of technical equipment:
    • Order, reorder and return of IT hardware equipment: computers, components and consumables;
    • Assign new software packs for Allianz employees and externals;
    • Assigning orders over BEST (SAP);
    • Communication with Leg BA regarding administration rights and forwarding the information to the designated user;
    • Opens tickets for the assigned users regarding IT issues;
    • Order, reorder and return of new telephones and telephone numbers and optional products (e.g. displays ) mobile phones, Blackberries and optional products (e.g. headset);
    • Ordering and return of: OCS and AVC client, optional hardware components, remote access solutions, SharePoint licenses, audio and web conferencing products WLAN Access;
    • Inventory of hardware and tracking according to internal standards, evaluate the employee/ computer quota.
    Requirements

    Fluent in English;
    German is a plus (b1 level) -not mandatory;
    Minimum 1 year experience in order management or IT Helpdesk;
    Advanced PC knowledge (MS Office package).

    Skills

    Proven organizational and self-motivation abilities;
    Excellent communication skills.

    Competencies

    High level of self-organization and initiative, strong ability to work under pressure;
    Self-motivated and customer-centric working style;
    Well-developed social skills and cross-cultural experience;
    International project and job expertise.

    Benefits

    We place people at the core of what we do, this is why we are committed to your personal and professional growth:
    • Complete training curricula available (tailored courses);
    • International Certifications (Agile, Prince, ITIL, IFOA, ACCA, IACCM etc.);
    • Comprehensive Leadership Programs;
    • All you can learn with LinkedIn Learning!
    • German Language Courses for any level;
    • All you can read with Bookster!
    We care about the performance of our employees and we know it can only be reached by ensuring you proper work-life balance:
    • Work from Home Option available;
    • Get a free day on your Birthday or come at work and receive Gift Vouchers/Tickets!
    • Go on Vacation and get a Holiday Bonus!
    • Corporate Massage;
    • Weekly Fruit Day;
    • WorldClass Gym Discounts.
    Come to the Allianz side! We have attractive compensation and incentives:
    • Fixed salary compensation along with rewards & recognition performance-related bonus scheme;
    • Meal and Gift Tickets.
    The personal information that you may provide to us (including sensitive information) may be provided to Hiring Managers for the purposes of assessing your suitability as a candidate.