Sales Support Specialist

Angajator: Gi Group Romania
Domeniu:
  • Customer support - Client service
  • Educatie - Training
  • Vanzari
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 28.02.2020
    Scurta descriere a companiei

    Gi Group este una dintre cele mai mari companii de resurse umane la nivel mondial, oferind servicii pentru dezvoltarea pieței forței de muncă. Grupul oferă servicii de muncă temporară și permanentă, recrutare și selecție, servicii de consultanță și training cât și alte servicii complementare.

    Cerinte

    Gi Group is currently looking for a Sales Support for one of the most important IT companies, in Bucharest.

    Requirements:

    Excellent verbal and written communication skills (English)
    Ability to network and build personal relationships
    Excellent technical understanding to work with complex reporting tools
    This role is to support sales of education products and services so a basic understanding of IT technologies and a background in corporate training/education are beneficial.

    Responsabilitati

    Responsibilities:

    This family generally performs back-office functions and is typically a non-customer facing role responsible for performing general and specific tasks related to the effective execution and support of the end to end sales cycle processes.
    This may include capture, entry and organization of customer information, updating sales opportunity data, maintaining records and documentation, researching information, compiling data for reports, assisting with analysis, and coordinating work via pre-defined processes.
    Ensures that both transactional and aggregated data are timely, accurate, organized and accessible.
    Develops specific and ad-hoc reports to track key performance indicators, sales productivity, and /or business goal attainment.
    Ensures recorded transactions and customer information is appropriately secure and that data retrieval and reporting capabilities meet the needs of internal sales, operational support, delivery and audit teams and in accordance with local legal compliance and company policy requirements.
    Interfaces with internal stakeholders, partners and end customers to communicate status or resolve issues arising during or after the sales cycle.
    Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives.
    Works on problems/projects of diverse complexity and scope. Exercises independent judgment within generally defined policies and practices to identify and select a solution.
    May act as a team or project leader providing direction to team activities and facilitates information validation and team decision-making process.

    Alte informatii

    Benefits:

    Attractive salary package
    Meal tickets
    Private health insurance
    The possibility of developing a medium and long-term career