Recruitment Manager

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Angajator: Teleperformance Romania
  • Resurse Umane - Psihologie
  • Tip job: full-time
    Nivel job: peste 5 ani experienta
  • Actualizat la: 08.03.2020
    Scurta descriere a companiei

    Teleperformance, the global leader in outsourced omnichannel customer experience management, serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible and intelligent.

    We have 300,000 interaction experts across nearly 80 countries, speaking 265 languages and dialects to better serve you.

    Teleperformance Romania is a subsidiary of Teleperformance Group, the world leader in outsourced omnichannel customer experience management, starting its activity in 2004. We operate now with more than 1,300 employees providing quality services to first-line players both on the local market and on the international market (banks, insurance companies, telecom operators and others).


    Team management
    5+ years of experience in recruitment.
    Managerial and/or leadership experience.
    Exceptional work ethic.
    Exemplary communication skills, both oral and written.
    Effective problem-solver.
    Initiative and drive.
    Ability to take a step back and think strategically.
    Ability to navigate in unstructured & ambiguous environment.
    Prioritize effectively, good organization skills.
    Fluent English.
    Be an encouraging partner to the members on the Recruitment team, manage their career and personal evolution.
    Coordinate Recruitment team’s activity in line with strategic targets.
    Set clear goals and benchmarks for Recruitment team.


    Job Description

    The Recruitment Manager is in charge of planning, developing, managing and overseeing talent acquisition and recruitment processes and strategies. As a part of this team, you will of course occasionally step in to recruit executive roles, although you will spend majority of your time to work closely with the business to drive recruitment team.
    Be an encouraging partner to the individuals on the Recruitment team, manage their career and personal evolution.
    Coordinate Recruitment team’s activity in line with strategic targets.
    Set clear goals and benchmarks for Recruitment team.

    Corporate strategy
    Align your team’s goals and priorities with the corporate strategy.
    Audit and update current recruitment procedures.
    Create new recruitment procedures.
    Keep track of and report recruitment metrics to the executive team.
    Coordinate with Management across the organization to forecast future hiring needs.
    Monitor overall staffing numbers and ensure that they are sufficient and properly distributed in order to meet corporate goals.

    Work with your recruiters to manage and improve sourcing, interviewing, and employment processes.
    Research and implement new sourcing methods and job advertising platforms to find untapped talent pools.
    Review and implement new recruitment software to streamline processes and improve results.
    Advise hiring managers on interviewing techniques, and implement progressive techniques to improve the process and experience.
    Monitor results adapt to change, and implement new processes to continuously move the dial.

    Employer Branding
    Audit the existing employer brand to determine if it aligns with the overall culture and corporate goals.
    Recommend ways to improve and showcase the employer brand.
    Ensure that all recruiters are adhering to and presenting the employer brand as a unified front for all candidates.

    Alte informatii

    ​Teleperformance is offering:

    Full-time contract;
    Undetermined period contract
    Competitive salary
    High class and modern office located in Bucharest
    Very good experience in working in one of the greatest companies with a nice and friendly environment
    International work environment
    Benefits package –meal tickets, public transportation, discounts cards through different partners, private health care
    Medical Assurance
    Anniversary Gift
    Santa’s Gift for your children
    Christmas Party
    Driving school discount
    Loans at privileged rates as a Teleperformance employee
    Discounts cards through different partners
    The chance to have a meaning in a company’s growth
    A great, motivated and talented team.