Team Lead with German in Brasov (HR project)

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Employer: Accenture
Domain:
  • Customer Support - Client Service
  • Human Resources - Psychology
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Brasov
  • Updated at: 05.05.2020
    Remote work: On-site
    Short company description

    Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
    In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

    Requirements

    · Typically 2 to 3 years work experience in coordinating teams;
    · Fluency in English and German;
    · Previous experience in business process area e.g. HR, Billing, Payments, Collections, preferably in an operations environment.

    Responsibilities

    · Identify and implement productivity improvements ensuring adherence to appropriate project gating and business case approval requirements;
    · Balance workloads and skill sets across clients to support one-to-many delivery;
    · Develop and mentor people, act as a career counselor and create a high performing organization (foster relationships, resolve conflicts, etc.);
    · Develop and deliver quality and timely performance feedback, collecting input from all appropriate sources;
    · Support recruiting and interviewing potential new team members;
    · Monitor and manage team goals and performance and ensure team understands how they align and relate to broader business goals and strategies.

    Other info

    This is what we offer:

    · Competitive salary and performance bonuses;
    · Attractive benefits package: meal vouchers, public transportation, medical services, private pension, life insurance, gym;
    · Trainings delivered in classrooms or virtually and access to a mountain of knowledge;
    · Chance to become a subject matter expert for complex processes;
    · Possibility to practice your language skills with native speakers;
    · Opportunity to work with top clients on large project;
    · Dynamic, intercultural working environment.

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