Technical Support Professional
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Employer: | InCrys |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 28.05.2020 |
Remote work: | On-site |
A COLOURFUL GROUP OF PEOPLE PASSIONATE ABOUT TECHNOLOGY & THE WONDERS OF INFORMATION
This is us. A fast-moving team, senior enough to assure effectiveness, but young enough to be flexible and transparent, we started out in 2000 as a privately-owned-and-managed business.
We’re a company with a soul, driven by our values and dedicated to fulfilling our mission to offer world class services, by continuous learning. Our Paladins (just employees in some companies) are empowered to work hard, move up and stand proud.
With active investment in our people's professional development and with the creative-InCrys-touch, we support our clients throughout the project's life cycle, providing end-to-end technology solutions for mission critical systems, products and services.
- Linux, Windows, AIX/UNIX
- Oracle/SQL - be able to create, run and analyze queries
- Shell Scripting
- Take over and resolve incidents and service requests within the agreed SLA's
- Perform maintenance/installations/updates on virtual machines as well as physical clients
via remote connection
- Investigate reoccurring issues via problem tickets
- Escalate outstanding technical issues to higher level support
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