Product Release Support Engineer with Networking and Test Automation skillset

About Luxoft
Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 23 countries with an international, agile workforce of nearly 18,000 people. It combines a unique blend of engineering excellence and deep industry expertise, helping over 425 global clients innovate in the areas of automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications. DXC Technology is a leading Fortune 500 IT services company which helps global companies run their mission critical systems. Together, DXC and Luxoft offer a differentiated customer-value proposition for digital transformation by combining Luxoft’s front-end digital capabilities with DXC’s expertise in IT modernization and integration. Follow our profile for regular updates and insights into technology and business needs.
​​​​​​​Luxoft Romania has been established since 2001. We currently have approximately 2500 employees working from different locations in the country.

Mandatory Skills:
- Experience in product support and/or product release support processes
- Experienced in testing / debugging issues for highly scalable, distributed systems and data center products
- Demonstrable experience in Python - 1-3 years minimum
- Good knowledge of computer networking: L2/L3 network protocols, Ethernet, TCP/IP, switching/routing algorithms, data center networks, EVPN + VXLAN, BGP.
- Hands-on experience with at least one of the following vendors' products: Cisco IOS/NXOS, Arista, Cumulus.
- Atlassian or equivalent suite
- Knowledge of GNU/Linux operating systems, shell scripting and command-line tools
- Troubleshooting and root cause analysis skills
- Ability to define independently priorities, objectives, and tasks. Proactive and self-starter personality. Able to work in a startup Customer environment. Motivated and top-performer.
Nice-to-Have Skills:
- Previous experience with process definition
- Experience with RESTful APIs programming and related technologies
- Familiar with virtualization/containerization technologies
- Familiarity with multiple Network Operating Systems such as Cisco NXOS, Arista EOS, Cumulus Linux, OpenSwitch, SONiC
- Previous experiences on writing tools or frameworks to facilitate product testing

Project Description:
About the Project: Our client is looking for Product Release Support Engineers with Networking and Test Automation skillset, who will be defining and maintaining the Quality Release Gate for our Customer. This Team will have the ownership to define the process, debug all aspects of the Products' functionality in its release cycle and work closely together with our Test and Framework Development Team to identify root causes, raise issues accordingly to feature or test developers and triage problems. This team will also collaborate closely with the Customer's Developer Team on feature issues and thus reduce the number of flaws in the Product. The Customer relies on us to keep a healthy and real PASS rate of the tests in order to maintain a high-performance product and demonstrable quality metrics (Quality Gate). The current in-place process is not scaling up to the agile release strategy of the Customer's products.

Thus, the ideal candidate has deep knowledge of computer networking, as well as automation skills necessary to understand and debug efficiently the various testing scenarios (strong preference is Python, as the framework and tests are written in Python). Prior experience with distributed systems is highly desirable.

Our current team: Our current Test and Framework Development Team is comprised of experienced Automation and Manual QA Engineers, working in an agile process of Product Lifecycle Management. This team will provide close assistance to the Release Support Team.

Tools and Technologies used: Python 2.x /3.x, Atlassian Suite, Selenium Webdriver 3, Jenkins, Bitbucket, Git, KVM/vCenter, Linux, Docker, Ixia,

Opportunities: Debug all functional aspects of the Products and Test Framework, gaining experience in a wide area of technologies and devices (Advanced Applied Python knowledge, Cisco, Arista, Cumulus, etc.). Work in a Docker environment. Define the Quality Gate process with the help of our existing team, maintaining it and having ownership over it. Collaborate closely with our local team and with the Customer's team. Contribute to automated test case development and framework development when the QG is GREEN and/or workload need is low (e.g. between release-end - release-start) - to keep a flexible, challenging work content and thus keep people motivation levels high, as well as work efficiency.
Responsibilities:
- Contribute to the quality strategy of the products by developing and maintaining the new Quality Release Gate process
- Run and debug automated integration and system tests in Python
- Work closely with the engineering team to isolate and resolve defects in a timely manner
- Work closely with our local team to debug framework and test related issues
- Create bug reports when issues arise and track them through completion.
- Triage failures per severity and prioritize as necessary.
- Contribute to automation and framework development when needed.

Reasons to join us

• Attractive salary and benefits package
• We invest into your professional training including business domain knowledge, and allow you to grow your professional career.
• We encourage creative-thinking into an open-minded work environment. Frequently the relaxation rooms are the place where the most ambitions ideas are born.
• We are not just professional teams, we are also friends that have fun working together
If you are an active person and you feel motivated by the creation/development of the software solutions, then this is the place to be, you will not get bored.