German speaker? Join our Order Management team. (IE172)
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DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.Requirements
• Fluency in English and German
• Computer literacy (MS Office, Internet, ticketing systems)
• Good communication skills (both written and verbal)
• Strong analytical skills with an ability to solve a problem and track the resolution process
• Rigorous and accurate working style
• Basic domain knowledge
• Previous experience in Customer relations management / order management / supply chain / logistics would represent an advantage
• Management of all incoming requests / orders
• Addressing all written / verbal requests and complaints received from the Customer
• Process improvements proposals / implementation
• Manages Customer relationship through providing daily operational support
• Communicates all relevant information and ensures Customer satisfaction regarding the activities in scope
• Keeps Customer informed of progress at all stages
• Processes all the order management requests in a timely manner and according to the Customer's instructions / procedures
• Relocation package
• medical services
• life insurance
• MyFlexBen Program – a flexible program based on which each employee will have the opportunity to monthly customize the package by accessing a large variety of benefits available to be ordered via an online platform:
Private Pension Plan;
Learning and development opportunities (including foreign languages trainings);
Meal Vouchers & Gift Vouchers
Tourism Vouchers & Tourism offers in Romania;
Smart experience (Skydiving, Archery, Horse-riding, Lasertag, Escape Room, etc);
Transportation (Bus/Subway subscriptions, gas station cards etc)
Special offers vouchers & products (Children&Parents, Sport&Wellness, Telecom&IT, Fashion, Hobby, etc).
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.
Why choose Recruitment Agency: You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.