Learning and Development Specialist

GBS (Global Business Services) provides financial, human resources, audit and IT services to the British American Tobacco entities. Our category expertise, large capabilities and international operation makes us a unique business partner who excels in financial leadership and, therefore, offers great shareholder value for BAT.

If you have financial or HR areas background; you thrive when faced with a challenge and you are highly motivated; you want to develop your career in an organisation that will not only recognise the unique attributes you bring but will support your development and reward your contribution,
visit our website @ www.bat-careers.com

Knowledge, Skills and Experience:
- Experience of L&D processes;
- Expert user of virtual learning technologies (eg. Articulate Storyline);
- Competent user of MS Office and experience of using LMS;
- Strong analytical skills and attention to detail;
- Self-motivated with excellent planning, administrative and organisational skills;
- Outstanding communication skills and cultural awareness;
- Proven ability to work as part of a team.

Key Accountabilities:
- Global leadership and functional development programme administration;
- Support creation of learning content by organising pilot programmes, collating feedback, uploading content (including eLearning);
- Create and maintain training events and sessions to ensure up to date training programme information is available to users;
- Liaise with the CoE learning managers and SMEs to ensure elearning development work is to requirements;
- Support delivery of training through arranging facilitators, enrolling and notifying delegates, and compiling and maintaining delegate lists, dealing with delegate queries;
- Manage financial aspects of delivering training programmes;
- Collate and share programme evaluation feedback with CoE;
- Provide regular reports and insights against L&D KPIs;
- Ensure learning data and content is properly maintained in the system ie. tagged, owned and reviewed on a regular basis.