Junior Technical Analyst

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

• Knowledge of Software Development Life Cycle
• Knowledge of PL/SQL & Unix
• Ideally knowledge of BSS & OSS Systems & Platforms with hands-on experience in supporting and managing OSS Applications and Tools
• Ideally knowledge of Shell Scripting

• Provide technical support for complex Multi-vendor and 3rd party OSS Applications (Analysis, Troubleshooting & fixing the issues reported) on the applications already deployed to end customer/user.
• Creating technical specifications and test plans;
• Evaluating the software and systems for upgrades, perform the upgrades
• Engage and partner with third party vendors, IT and other parties as required
• Diagnose and help with the correction of any technical problems occurring in the production systems
• Outage handling and communication management with relevant stakeholders
• Help to prepare systems for deployment and support the release team during deployment
• Work with Business Analysts and Solution Designers to understand the business requirements and produce high-level solution designs
• Where necessary, use your software development/testing skills to assist OSS Delivery
• Writes manuals and able to pass on training to others
• Identify and drive opportunities for enhanced data integrity, systems integration and automation