Customer Care Specialist
...enthusiastic and outstanding! ... helpful and present! ...young and smart!... ah, almost forgot:
This is in a nutshell the Lugera team in Romania.
A bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!
We started with hope in our souls and a smile on our faces when many others were there, way ahead of us.
We managed to make our voice heard out loud and the warmth of our hearts touched each and every recruitment we accomplished... why? ...because we are caring people, driven by the power of
“WE CAN DO IT!”
And you know what? We continue this way! And Lugera Republic is whatever republic should be: smiles on every face, glamour on every "street", laughter and success in every "building"!
Everyone who applies for a Lugera job is officially a citizen of our republic!
Minimum 6 months experience in a similar role;
Fluency in Russian/ German/ Bulgarian language;
English - intermediate/ advanced level;
SAP experience is an advantage.
Processing customer inquiries and preparing offers, releasing orders according to the established process;
Handling of the customer agreements;
Providing customers with the basic technical advice and ensuring the follow-up on more complicated inquiries by the sales and technical teams;
Ensuring fast and professional support of the sales team;
Understanding key products and applications, prices, delivery time and similar data as required;
Managing of the customer database and updating the customer market data.
For our client, multinational company, world leader in providing power transmission and conveying solutions , we are looking for a Customer Care Specialist in Timisoara.