Junior Information Technology Support (temporary assignment, 1 year)

We are a technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. By combining the real and the digital worlds, we empower our customers to transform their industries and markets, helping them to transform the everyday for billions of people.

Siemens in Romania - Technology to Transform the Everyday

- 8 cities: Bucharest, Cluj-Napoca, Brașov, Sibiu, Galați, Buziaș
- 2,300 employees
- 5 Research and Development centres
- 4 factories

Siemens contribution to society:

- 300,000 € Investments in equipment for universities
- 1,600 internship students
- 100,000 m² more efficient offices through Siemens intelligent management solutions
- 1,000,000 residents benefit from drinking water through Siemens automation and monitoring solutions
- 7 cities equipped with Siemens automation systems for wastewater treatment

Our four strategic priorities:

1. Customer impact - We anticipate what our customers need before they even know they need it.
2. Technology with purpose - Innovative technology has been at the core of Siemens for more than 170 years and it will remain at the core of the future we're building.
3. Empowered people - Driving progress by empowering our customers, partners and employees.
4. Growth mindset - Rather than make yesterday last, we are committed to building tomorrow by learning and being open to change.

• Student, graduate or following a master, with a technical profile or in IT;
• Good understanding of applications, infrastructure and security of information;
• Internship experience represent a plus;
• Working with deadlines, internal and external partners;
• Knowledge in centralizing and using data bases;
• Motivated and willing to learn;
• Good interaction and communication at all levels of the company;
• Very good English skills – written and spoken;
• Very good Microsoft Office skills (Word, Excel, Power Point - advance level);

• You’ll be at the very front-line, dealing directly with employees or partners who have technical issues such as forgotten passwords, viruses or email issues.
• You will put your creativity to work to identify, diagnose and resolve some issues in computer hardware, software, applications, servers, storage or networking technology.
• Resolve requests raised in our service ticket platform and keep a good track of the tickets to ensure are completed.
• Support in installing and configuring computers, systems, networks, printers and scanners. Provide technical or knowledge support in-person or remotely.
• Responding in a timely manner, by phone or e-mail, to our colleagues and partner’s requests or questions, regarding their working devices, tools or different applications or programs;
• Built a good connection with company's departments so you will have an overview regarding new employees, business changes, etc.
• Handle accounts for new users and guide them in the completing the steps (passwords, login, access).
• Make sure that the policies or procedures are a guide in your activity and you are up to date with new technology changes and updates.
• You will be integrated into the team starting on your very first day, with whom you will collaborate. The team will help and guide you through with know-how and advice to develop, grow and become autonomous.

What we offer:
• Paid working student program plus additional benefits;
• Possibility to become a permanent colleague of ours after 1 year;
• A very nice set up, where we care about our people;

What else should I know?
• Availability for a full-time program.