Credit Controller (with Dutch)

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Angajator: ManpowerGroup Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 20.02.2020
    Remote work: On-site
    Scurta descriere a companiei

    De peste 70 de ani, ManpowerGroup reprezinta puntea de legatura intre milioane de persoane si piata muncii, prin brandurile sale Manpower, Experis, ManpowerGroup Solutions si Right Management. Compania este prezenta pe piata din Romania din 2003, iar in acesti ani peste 400 de clienti si zeci de mii de candidati au avut incredere in noi pentru a le oferi flexibilitatea, agilitatea, talentele, competentele si oportunitatile de care au nevoie. Indiferent daca va aflati la inceput de drum, sau sunteti profesionisti experimentati, brandurile ManpowerGroup va pot oferi oportunitatile potrivite de a va dezvolta, a dobandi noi abilitati si competente, a fi expusi la proiecte pline de provocari si a creste profesional.

    Cerinte

    Experience in commercial collections
    Advanced Dutch speaking skills (C1/C2)
    Outstanding verbal and written communication skills, organizational skills, and the ability to prioritize and multi-task required
    Strong ability to effectively collect, while maintaining good customer relationships necessary with current customers
    Ability to effectively manage time and handle high volume
    Excellent computer skills including the ability to learn new computer software quickly

    Responsabilitati

    Expedite timely payment via phone, e-mail or collection letters while meeting required daily quotas
    Ability to problem solve and troubleshoot through client issues
    Must enter detailed notes into our ERP system
    Respond to client inquiries regarding past due accounts, research and or provide account information to the client as necessary
    Maintain an account base through telephone contact or written correspondence
    Provide invoice copies and or statements to clients
    Perform reconciliation of misapplied payments to client
    Maintain accounts receivable past due balances at or below an acceptable level deemed by the Administration Manager
    Must be able to speak to account on your aging to the Credit Control Supervisor
    Resolve customer disputes, negotiate repayment plans, and perform detailed account reconciliations
    Refer delinquent accounts to third-party collections

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