Data Entry Specialist with English

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Employer: Computer Generated Solutions Romania
Domain:
  • Customer Support - Client Service
  • Telecommunication
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Updated at: 16.03.2020
    Remote work: On-site
    Short company description

    Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

    #FriendsWorkingTogether

    Requirements

    -Good English skills;
    -Medium Excel skills;
    -Be always ready to put customers first , be passionate about helping others;
    -Interested in learning about new technologies ;
    -Team player.




    Responsibilities

    About the Role :

    The Data Entry team is a hightly specialized team which mainly handles outbound calling customers who have disputed details about their interaction with the Sales Department.

    Other activites include interacting with customers' accounts for advanced research and decision making,placing orders for certain devices, research involving shipments and deliveries , monitoring inventory levels and alerting the involved parties when required.



    What you have to do:

    -Consult clients upon data entry services;
    -Implement the workflow process for clients within a tool;
    -Follow communication procedures, guidelines,and policies;
    -Ensure that each client receives outstanding service by providing a friendly environment.

    Other info

    Why should you join CGS?

    Benefits:

    -Private medical insurance;
    -Account to online library;
    -Meal Tickets;
    -A 7card Subscription;
    -Incentives and also bonuses for our employees – financial and non-financial;
    -The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS;
    -Your own star in CGS Walk of Fame for bringing innovation and a fresh perspective in our company.

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