French & English speakers

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Employer: Conectys
Domain:
  • Customer Support - Client Service
  • IT Hardware
  • Public Relations
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Sibiu
  • Updated at: 14.02.2020
    Short company description

    Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.

    We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.

    Conectys is fueled by people. Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys. We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.

    Requirements

    Your passion for French and English culture and language might be put to good use in our company if you have excellent communication skills in French and English, a proactive personality and a customer oriented attitude.

    Responsibilities

    Some of your daily tasks will be:
    Take e-mails and calls with requests for support
    Offer services tailored to customer needs at the highest standard of performance
    Dealing with customers' requests about various inquiries, offering technical support
    by e-mail and ticketing system and by phone to native French customers.

    Other info

    Work from home possibility
    Private medical insurance, meal tickets and attractive gym discounts;
    Monthly rewards in accordance to your performance and involvement;
    Easter & Christmas gifts
    Fruit day once a week
    Free coffee
    Bookster
    Full paid training in order to become the best Technical Support Specialist for our clients;
    Professional work environment in a fast-growing company with young and dynamic people;
    International career opportunities;