IT Business Analyst

Employer: a⬟story
  • Banks - Financial Institutions
  • IT Software
  • Telecommunication
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 25.01.2021
    Short company description

    a⬟story is the company behind Capone, a leading debt collection technology.
    We have more than 20 years of experience, helping clients from 19 countries worldwide.


    - we expect you to be graduated, with minimum 2 years work experience in a similar role;
    - strong business analysis skills;
    - understanding the business needs and processes of the client;
    - excellent analytical, problem solving and time management skills;
    - strong communication and teamwork skills;
    - good knowledge of programming techniques and languages (SQL);
    - experience in test cases definition;
    - good operating/administration skills for Windows;
    - knowledge in operating bug tracking systems;
    - very good command of English language;
    - experience/exposure to banking/telecom industry is a plus.


    The Business Analyst role focuses primarily on three areas:

    - business analysis: he/she will be analyzing the customer’s new requests, will gather, validate and document the Change Requests (Business Requirements, Software Requirements, User & Admin Manuals) and, if the case, will configure the application accordingly.

    - testing: he/she will receive support cases from the Project Manager to analyze; will take an active part in finding the appropriate solution while being a constant support of the Project Manager in the interaction with the client. He/she will be responsible for a bug proof application; will create test cases, test plans, will perform manual testing, will assign and follow up bugs allocated to each developer, will help in UAT when delivering to the customer.

    - technical writing: he/she will be responsible of writing all the project’s documentation including but not limited to technical specifications, system test results, user and/or administration guides.

    Other info

    We offer:
    - great team, challenging projects, high profile clients;
    - a friendly yet demanding working environment;
    - annual project related bonuses;
    - training, professional certifications;
    - happy hours, team buildings, great parties;
    - a friendly concierge service for help with personal errands. :)