Consultant with English - Brasov

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Employer: Computer Generated Solutions Romania
Domain:
  • Customer Support - Client Service
  • Telecommunication
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • Brasov
  • Updated at: 02.02.2023
    Remote work: On-site
    Short company description

    Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

    #FriendsWorkingTogether

    Requirements

    We are looking to expand our team of Champions in Customer Service

    We are the largest customer service company in Romania at the moment and we excel in delivering support and assistance for the customers in need.

    Therefore we are looking for colleagues who are self-motivated, detail-oriented and well organized, with excellent communication skills.

    - Is empathy your middle name?
    - Are you proficient in English?
    - Available to work in the afternoon and night shift?
    - Then join our team; we are glad to welcome you!

    Responsibilities

    Help the customers: provide client support via phone
    Provide support, including procedural documentation;
    Respond within agreed time limits to call-outs;
    Prioritize and manage cases;
    Establish a good working relationship with customers and other professionals.

    Why should you join CGS?

    Because we value improvement and professional achievement therefore we offer:
    -Private medical insurance;
    -Account to online library;
    -Meal Tickets;
    -A 7card Subion;
    -Incentives and also bonuses for our employees – financial and non-financial;
    -Salary increase based on seniority;
    -The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS;
    -Your own star in CGS Walk of Fame for bringing innovation and a fresh perspective in our company.

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