German speaker - Mobile Data Platforms Core 2nd Line

Angajator: Vodafone Shared Services Romania
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Job la nivel national
    Actualizat la: 18.01.2020
    Scurta descriere a companiei

    Technology is a playground for ideas!
    Vodafone Shared Services Romania is the place to make them come to life.
    If you want to invest more in a career rather than just a job,
    Meet us, Join us, Grow with us!

    We stay hungry and true to our core values by recruiting people who are fun, passionate, open, and question everything.
    Reflect on what your motivation is to come on board! We’re eager to hear your story.

    We live and thrive in an ever-changing environment where creativity and productivity are key, within working hours, of course.


    Your day to day:
    2nd Line Operations of Mobile Data Platforms in a multi-vendor environment.
    Preventive and corrective second level troubleshooting ensuring quality and continuity of service and the restoring time for Mobile Data networks.
    In collaboration with 1st Line Operations teams, work out procedures related to the analysis of alarms in order to detect and eliminate faults. Perform data configuration, software rollout and support integration activities with planning and delivery functions.

    With these skills you are a great candidate:
    Very good knowledge of networking principles – 2G/3G/5G networks, VoLTE, NB IoT, etc).
    Deep knowledge in the analysis of telecommunication protocols (3GPP mobile network protocol’s, Diameter, SS7, Radius, TCP/IP etc).
    Very good knowledge in vendor core architectures of Cisco, Ericsson, Mavenier, Flash Network.
    Analyse and interpret traces (Wireshark traces, network element traces, logs).
    Team working oriented.
    English (spoken and written).
    German (spoken and written).
    University degree: faculty of Electronics , Telecommunications and Information Technology.
    1-3 years of experience in Mobile Data Network Operations and Maintenance activities
    GSM/UMTS/LTE and mobile data knowledge .
    Scripting knowledge (Python) desirable.


    With these activities you will have a great impact on our business:
    In case of incident, assure trouble shooting analysis and all the repair actions, including vendor support escalation, in order to achieve service restoration of Mobile Data network.
    Analyse customer complaints e.g. for 2G/3G/5G connectivity, VF Pass.
    Perform proactive maintenance activities to prevent incidents and constantly optimize the network.
    Assure planned work activities, network rollout, software upgrades and parameter changes in Mobile Data network ensuring quality of service and avoiding regression on network functionalities.
    Knowledge sharing in order to increase technical skills of other teams involved in deployment and operations activities in the network

    Alte informatii

    Sounds like the perfect job? We’ve got even more to offer:
    Work from Home – You can have home office 1 day per week
    Medical and dental services
    Life insurance
    Dedicated employee phone subscription
    Special discounts for gyms and retailers
    Annual Company Bonus 
    Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
    You get to work with tried and trusted web-technology
    Getting in on the ground floor of an technology changing company
    Flexible Vacation – Take time off when you need it, we trust you