Supervisor (Customer Support)

Angajator: Paydek
Domeniu:
  • Banci
  • Controlul calitatii
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 23.02.2020
    Scurta descriere a companiei

    We believe in a better future. For all of us.

    Cerinte

    • Higher education
    • Competencies for identifying needs and developing subordinates
    • Advanced knowledge of PC operation
    • Sense of observation
    • English Advances – spoken and written
    • Knowledge of another language is an advantage
    • 2 years experience in the field
    • Availability to work in shifts

    Responsabilitati

    • Choose the right management strategy for continuous flexible adaptation
    • Choose the right work strategy for continuous flexible adaptation
    • Analyzes the results of the processes to increase the performances, by approaching organizational, technical, economic aspects
    • Analyzes the results of the processes for increasing the performance, by addressing the organizational and technical aspects
    • Provide resources for the continuous resolution of the problems that have arisen
    • Design methods for analyzing and improving the process
    • Ensure the identification of the value flow and the impact factors on the performance of the processes
    • Ensure the establishment of indicators to improve process performance
    • Implement the process improvement plan
    • Ensure the resolution and organization of problems arising for subordinates