NOC IT Engineer

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

Fluency in English and French;
Familiar with servers and OS (Windows, Linux, Unix);
Good understanding about the X86 server.
Knowledge of SAN storage and protocols (FC, RAID, FCOE);
Knowledge of NAS storage and protocols (CIFS, NFS, SCSI);
Strong troubleshooting skills (able to analyze debug outputs and logs);
Hands-on experience with servers, storage devices would be an advantage;
Able to determine problems and deliver known solutions with a high level of customer
satisfaction;
More than 1 year work experience in system integration or telecommunication will have
priority.

Handling customer service requests from all Europe for our IT products (Storage, Servers, Data Protection products, Data Center, Cloud Computing, Big Data & Cloud Storage and more) by providing customer support from the physical layer up to the application layer;
Applies analytical skills and technical knowledge to solve product and network issues of moderate to high complexity;
Effectively utilizes moderate to complex lab setups to recreate and solve problems;
Acts as a technical expert and provides support on a world-wide basis Interacts across TAC teams and development teams at peer level.

Benefits:
Motivational salary package and annual performance bonus;
Gym discounts;
Private Medical Insurance;
Paid 4 hours leave per month;
Flexible work schedule;
Annual Performance Bonus;
Holiday bonus;
Opportunity to get certifications on the company's products;
Life time learning environment and tools.

​APT Resources is recruiting for a position of NOC IT Engineer for one of our clients, an international telecommunications company.