Customer Advisor with English - Bucuresti

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Employer: Computer Generated Solutions Romania
Domain:
  • Customer Support - Client Service
  • Telecommunication
  • Sales
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Updated at: 07.03.2020
    Remote work: On-site
    Short company description

    Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

    #FriendsWorkingTogether

    Requirements

    We are in the business of helping people: we provide customer care and technical support for customers who need it.

    We are looking for colleagues who are self-motivated, detail-oriented and well organized, with excellent communication and interpersonal skills.
    • Are you fluent in English?
    • Are you able to work independently and efficiently meet deadlines?
    • Are you available to work afternoon and night shift?
    • Then join our team, we are glad to welcome you!

    Responsibilities

    -Provide support to customers, including procedural documentation;
    -Assist customers according to the documented procedures and processes;
    -Work continuously on a task until completion (or escalate to third parties, if appropriate);
    -Prioritize and manage multiple issues simultaneously;
    -Establish a good working relationship with customers and colleagues;


    Other info

    Why should you join CGS?

    Because we value improvement and professional achievement therefore we offer:
    -Private medical insurance;
    -Account to online library;
    -Meal Tickets;
    -A 7 card Subscription;
    -Incentives and also bonuses for our employees – financial and non-financial;
    -Salary increase based on seniority;
    -The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS;
    -Your own star in CGS Walk of Fame for bringing innovation and a fresh perspective in our company.

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