Technical Writer

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Employer: Finastra
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 16.02.2020
    Short company description

    Formed in 2017 by the combination of Misys and D+H, Finastra builds and deploys innovative, next-generation technology on our open Fusion software architecture and cloud ecosystem. Our scale and geographical reach means that we can serve customers effectively, regardless of their size or location—from global financial institutions to community banks and credit unions.


     Experience writing customer-facing software documentation or equivalent
     Background (education or work experience) in programming, technical support and/or engineering is a plus, but is not required
     Knowledge of authoring tools and style guides is a plus, but is not required

    Candidate Attributes:
     Excellent oral and written English communication skills (C1 level minimum)
     Strong editing skills
     Detail-oriented
     Good time management and ability to follow deadlines
     Ability to describe a process, system and/or product in an organized professional document
     Enthusiastic about technology and quick to learn new tools and processes


    Canadian Mortgage Technology Overview:
    The Canadian mortgage market is sizeable with outstanding mortgage credit of $1.5 Trillion, and >$400 Billion in originations annually. Historically our Canadian Mortgage Technology business (branded as Filogix) has been a strong and stable business facilitating over 95% of broker-originated transactions. There is significant opportunity in Canada (and potentially beyond) to expand market share and disrupt the dominant traditional retail lending channels. The future is very exciting for this business as the key areas of growth for Canadian Mortgage Technology includes API Proliferation (expanding origination sources beyond broker channels to grow volume) and Data Monetization (leverage vast data sets and marketplace positioning to capitalize on AI / ML possibilities).

    What will you contribute?

    We have a position available for a Technical Writer who wants to join our team in Bucharest.
    If you know English at a near-native level, you are interested in technology and you love writing and editing, this could be a great opportunity to join a growing team in one of the leading financial technology companies.

    Responsibilities & Deliverables:

    - You will need to learn the “how” of the software and the “why” of the financial needs it addresses. You will spend your time learning the financial concepts, doing individual research, interviewing subject matter experts and using the software yourself.
    - You will work with developers, testers, business analysts and product managers to write and maintain user guides system administration guides, developer guides and release notes.
    - Where needed, you will proactively research product changes.

    Other info

    ur Mission and Vision:

    Our vision is to unlock the potential of people and businesses by creating the #1 open platform for innovation in the world of financial services.

    Our mission is the journey we are on to deliver this vision, and we are well underway, having launched in 2019. Already recognized as a secure, industry-leading cloud platform, we've partnered with the largest and most vibrant partner and developer ecosystems to create a hugely scalable environment that fosters collaboration and rapid innovation for all.

    Inside Finastra, our ambition is to be the most loved and inclusive fintech in the world. Our people across the globe are diverse, talented and open. And we are always looking for the most creative and inspiring minds to join the team. Whoever you are, you're welcome at Finastra.

    Come and join us - make our home your home and open up the world of finance!