Target Operating Model Manager

GBS (Global Business Services) provides financial, human resources, audit and IT services to the British American Tobacco entities. Our category expertise, large capabilities and international operation makes us a unique business partner who excels in financial leadership and, therefore, offers great shareholder value for BAT.

If you have financial or HR areas background; you thrive when faced with a challenge and you are highly motivated; you want to develop your career in an organisation that will not only recognise the unique attributes you bring but will support your development and reward your contribution,
visit our website @ www.bat-careers.com

Business-facing process modelling experience in a global environment, preferably with a degree in an IT-related discipline
Experience in using structured Business Process Improvement methodologies: LEAN, Six Sigma, GE Workouts etc
Extensive and substantial practical experience in designing and maintaining an Operating Model
Extensive and substantial practical experience in interpreting business process management and business metrics
Ability to interpret the business IT and functional strategies, understand the Group operating model, and the implications actions in one area have on other functions
Understand the background, issues and implications of company and functional strategic imperatives

Working with the business to shape and design the Process Architecture whilst ensuring the integrity of the Operating Model.
Working with programmes to define, scope and plan the deliverable to be transitioned into GBS BOC.
Contributing to the evolution of the Business Process Architecture within the operating model in line with Global Operating model Governance Group requirements.
Evolving the Business Process Architecture methodology to address key business and BOC requirements and identify and develop new value add opportunities
Provide input to and/or assist in developing process modelling practice . BPMN2 and leveraging new modelling technology capabilities . Business Process Monitoring (BPM)
Ensure compliance with BAT methodology, modelling standards and agreed best practices
RPA management within TOM:
Maintaining the method to represent where RPA feature in a TOM processes
Ensuring the RPA view of the TOM process are up to date for existing processes and where required new processes are designed to fill the gap and ensure a stable baseline
Be the Operating Model Process Change Champion/Design Authority and assisting in the impact to Global business process.
Guiding GPEs to drive further value from TOM (. improvement opportunities and analysis methods)
Keeping up to date with and advising BAT on process architecture (external . industry) best practice
Actively working with the business to identify and understand cross functional business process challenges and facilitate the resolution with the required stakeholders using best practice methods
Support Process Improvement activity by:
generating business process insight through generation of reporting and data analysis from MEGA and source systems
facilitation of process walk-through and SME process validation activities
Lead communications to Mega users and other business stakeholders, increasing general awareness of the operating model content and functionality of the repository.
Ensure all users of Mega are effectively trained and maintain their level of competence required for the projects they undertake. This includes working with process owners to ensure they understand the output from Mega.

PURPOSE STATEMENT:

To help design, maintain and evolve BAT’s Operating Model Processes and its Process Architecture, support Business Optimisation Improvement initiatives through process modelling, business analysis and process insight, working with the Business, Global Process Experts, Functional Process SMEs and Process Repository Consultants to deliver value to business partners, within agreed timelines and budget.