NOC IT Engineer with French

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Employer: Huawei (G)TAC Romania
Domain:
  • IT Hardware
  • IT Software
  • Telecommunication
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 19.03.2020
    Remote work: On-site
    Short company description

    Huawei (G)TAC Romania focuses its goals on satisfying customer needs, reducing costs and ensuring smooth business operation. Our teams offer 24/7 multi-channel access, multi-language support in 6 different languages (English, French, Spanish, Italian, Polish, German) and IT platforms used by our engineers to solve our customers’ problems.

    In Romania we have 3 offices located in Bucharest and Timisoara, where we have over 200 employees.

    Requirements

    - Fluency in English and French;
    - Familiar with servers and OS (Windows, Linux, Unix);
    - Good understanding about the X86 server.
    - Knowledge of SAN storage and protocols (FC, RAID, FCOE);
    - Knowledge of NAS storage and protocols (CIFS, NFS, SCSI);
    - Strong troubleshooting skills (able to analyze debug outputs and logs);
    - Hands-on experience with servers, storage devices would be an advantage;
    - Able to determine problems and deliver known solutions with a high level of customer satisfaction;
    - More than 1 year work experience in system integration or telecommunication will have priority.

    Responsibilities

    - Handling customer service requests from all Europe for our IT products (Storage, Servers, Data Protection products, Data Center, Cloud Computing, Big Data & Cloud Storage and more) by providing customer support from the physical layer up to the application layer;
    - Applies analytical skills and technical knowledge to solve product and network issues of moderate to high complexity;
    - Effectively utilizes moderate to complex lab setups to recreate and solve problems;
    - Acts as a technical expert and provides support on a world-wide basis Interacts across TAC teams and development teams at peer level.

    Other info

    Offer:

    - Motivational salary package and annual performance bonus;
    - Gym discounts;
    - Private Medical Insurance;
    - Paid 4 hours leave per month;
    - Flexible work schedule;
    - Opportunity to work on shifts;
    - Weekly fruit day;
    - Opportunity to get certifications (HCNA, HCNP, HCIE) on Huawei products;
    - Life time learning environment and tools;


    Only suitable candidates will be contacted!





    Candidate Privacy Notice

    Please take into consideration that Huawei Enterprise Romania GSC will process your CV data (name, contact details, education, work history, qualifications and skills).

    This Personal Data is Processed in order to assess the competency and suitability of candidates applying for employment with Huawei; to make decisions on whether or not to offer employment to any particular candidate; to decide the terms and conditions of any such offer; to record all decision making for internal management and reporting purposes

    By applying to this job announcement, you acknowledge and agree with our Data Protection Clause.

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