Entry-Level Internal Technical Support with German

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Employer: Humangest Group
Domain:
  • Customer Support - Client Service
  • Internet - eCommerce
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 14.02.2020
    Short company description

    Humangest Romania este parte a grupului SGB Humangest Holding, grup cu capital integral italian, specializat in consultanta in domeniul resurselor umane. Obiectivul nostru este sa oferim partenerilor, candidatii potriviti nevoilor lor, precum si idei inovatoare pentru problemele ce pot aparea in domeniul resurselor umane. Humangest Group iti ofera solutii in gasirea unui loc de munca, atat in cadrul echipei noastre, cat si in cadrul companiilor client.

    Requirements

    If you…
    - Know German at a proficient level,
    - Have experience in using English in a professional setting,
    - Are computer literate,
    - Have communication skills and experience working with technical teams,
    - Have a passion for helping your colleagues in order to improve the customer experience,
    - Show proactive behaviour in addressing issues and problems,
    - Possess excellent communication and organisational skills, and you are very detailed-oriented,
    - Are comfortable working in a fast paced, highly collaborative, dynamic work environment,
    - Adapt quickly to keep up with customer needs,
    The IT Support Associate role is perfect for you!

    Responsibilities

    The IT Support Associate will:
    - Resolve internal technical requests in German, in accordance with company policies and practices;
    - Record the activities carried out according to the working instructions.
    Similar experience in a technical role is not needed!

    Other info

    - Open-ended employment contract,
    - Competitive salary according to the activity developed,
    - Full-time job (40h/week) M-S with rotational working schedule between 7AM - 8PM,
    - Dynamic and competitive working environment that offers possibilities for professional grow.