SAP Monitoring Specialist 24/7

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Employer: METRO SYSTEMS ROMANIA
Domain:
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 10.01.2020
    Remote work: On-site
    Short company description

    As a provider of internal IT services for METRO GROUP, METRO SYSTEMS Romania provides specialized consulting to retail companies in all aspects of IT, develops specific solutions along the full value chain and provides a powerful IT infrastructure with a team of over 900 IT professionals.

    Requirements

    Why should you join us?

    We are looking for an enthusiastic colleague to join our SAP support team. The role involves monitoring and supervision activities, incident handling and managing critical situations by achieving customer expectations, leading action plans and effectively communicate with customers and relevant Metro Cash&Carry counterparts for our SAP system landscape.

    You’re a great fit if you have:

    Degree in Computer Science or comparable qualification Experience in the administration under Unix/Linux server of professional environment
    Good knowledge shell scripting
    Good knowledge of relational databases and SQL - PL/SQL would present a benefit
    Good knowledge of networking
    Good command of English
    Previous experience with monitoring SAP systems is preferable
    Excellent analytical skills
    Ability to structure new / unknown topics and handle multiple tasks
    High competency to solve problems
    Retail knowledge would be a plus

    Responsibilities

    What we’re looking for?

    Willingness to work in 12 hours shifts
    SAP Transport Management
    Provide support for production environments, Implements changes, writes scripts, making use of his/her programming knowledge
    Keeps professional contacts with the IT professionals of clients
    Communicates with customers to assess customer satisfaction level about services and products
    Organizes work according to the application support life cycle
    Acts as representative for any work related escalation or change request
    Strives for work efficiency and effectiveness, initiates improvements, participates at work related strategies
    Responsible to ensure up-to-date work procedures and operation documentation

    Other info

    What we offer?

    Opportunity to learn and work with a variety of technologies
    Career programs
    Multicultural, Agile environment that encourages new ideas and innovation
    Flexible working hours
    Lunch tickets
    Medical subscription and life insurance
    Private pension
    Fitness centers discounts, sports activities and other company events
    Good transport connections and free parking
    Relaxation area (ping pong, foosball, massage)
    Free Bookster.ro account
    And…fresh orange juice, good coffee, fresh fruits.

    Applying to this job ad you give your consent for your information to be processed by METRO SYSTEMS ROMANIA.
    Please read the Personal Data Processing Policy, METRO SYSTEMS ROMANIA >>

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