Technical Support Specialist

Connections Consult is a European innovative tech company, founded in 2005, in Bucharest. Over the past 10 years, the company re-invented several times, passed through different stages and gained robustness and maturity. Now, Connections is ready for new challenges.

Connections offers businesses the possibility to improve and align with current digital trends, by using technology tools to boost their strategical KPI and adapt to global market challenges.

Connections marks, in 2016, the first steps of regional expansion with opening offices in Belgrade, Serbia and Sofia, Bulgaria.

Connections brings together RPA, Cognitive Computing and Artificial Intelligence to design, architecture and deliver best in-class digital business solutions.

Connections has built up an integrated service model, based on market’s needs and internal competencies. Our service portfolio embeds Software Development, BPO & Automation and System Integration verticals.

Minim de 2 ani de experienta pe L2
Engleza- nivel avansat
Sistem de ticketing- Service Now
Skype for Business
VPN-uri
Windows 10
Platforme remote
Active Directory

Rezolvarea problemelor userilor
Gestionarea problemelor care apar si tin de partea hardware, software si retelistica
Asset management, ticketing cu Service Now
Acordarea de consultanta cu privire la procedurile tehnice
Inventarierea tuturor laptopurilor de la useri
Mobile enrollment si suportul aferent
Ocazional suport remote pentru sediile din afara Bucurestiului
Mentinerea contactului cu furnizorii pentru garantii