Service and Project Management Support

Allianz Technology Bucharest Branch is a professional expertise center offering a wide range of services: Financial, Actuarial, IT and Procurement support to the Allianz Group, creating innovative solutions so that Allianz can shape the future for generations ahead. Is providing good service something that motivates you, too? Then why not join us in developing innovative products and services in an international environment!

Job role

The Identity & Access Management (IAM) Department supports the digitalization strategy of Allianz Group in that it designs, engineers and operates its security backbone, providing secure and compliant processes and technical solutions to fully manage digital identities for all employees and contractors, control their access to IT systems, services and data as well as reporting and analytic services to support OE auditing and compliance requirements. As Service & Project Management Support you are responsible for all standard administrative and operational tasks related to IAM projects and services, the chief areas of activities being procurement tracking, operational billing, PPM project initiation and resource plan management and cost and revenue analysis and reporting. For these domains of activity you act as a first point of contact who attends to related requests by various stakeholders and corporate functions, involving your instructing parties, the Service Managers and Project Controller, as needed and closely collaborating with them. 

Responsibilities

• Support, monitor and track customer contracting (conclusion and amendment of order agreements)
• Support preparation of customer service requests and quotations
• Enter billing orders in Accounts Receivable SharePoint (external billing) and SAP (internal service charges)
• and track and follow up on processing status until payment receipt
• Track and follow up purchase orders to ensure timely processing by the different parties involved
• Confirm goods receipt and track payment with regard to vendor invoices and file provisions when necessary
• On a monthly basis analyze costs and revenues based on customized SAP reports
• Maintain a service related inventory of server-infrastructure and validate ISC charging for server infrastructure
• Initiate PPM projects and manage resource plans and related communications with resource managers for internal staff
• Produce monthly reports on PPM booking and staff utilization
• Support contract management for external consultants, specifically handle related activities in ARIBA purchasing tool
• Support Service Managers & Project Controller with ad-hoc tasks
• Document own tasks in support of sharing responsibilities across a team

Requirements

• Graduate degree
• Minimum 2 years job experience involving financial and / or IT Service Management processes, preferably in an international work environment
• Advanced tool proficiency with Excel, SAP, SharePoint;  familiarity with AZ SAP CAP & BAP desirable
• Excellent communication skills in written and spoken English, ability to read German highly desirable
• Willingness to travel occasionally (mostly Germany)

Skills

• Mindset of taking ownership and ambition to establish, continuously improve and document best practices in their area of responsibility in a constantly changing environment
• Independent, diligent worker and problem solver with a structured approach and the ability to handle very diverse topics at the same time
• Team Player who communicates and works transparently and effectively on the team and beyond
• Active communicator who will identify and approach people on their own initiative when relevant
• Some IT affinity to allow for a rudimentary technical understanding of our services

Benefits

We place people at the core of what we do, this is why we are committed to your personal and professional growth: 

• Complete training curricula available (tailored courses)
• International Certifications (Agile, Prince, ITIL, IFOA, ACCA, IACCM etc.)
• Comprehensive Leadership Programs
• All you can learn with LinkedIn Learning!
• German Language Courses for any level
• All you can read with Bookster!

We care about the performance of our employees and we know it can only be reached by ensuring you proper work-life balance:

• Work from Home Option available
• Get a free day on your Birthday or come at work and receive Gift Vouchers/Tickets!
• Go on Vacation and get a Holiday Bonus!

• Kinetotherapy Room and Corporate Massage
• Weekly Fruit Day
• WorldClass Gym Discounts

Come to the Allianz side! We have attractive compensation and incentives:

• Fixed salary compensation along with rewards & recognition performance-related bonus scheme
• Meal and Gift Tickets