Sales Operations Support Analyst

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

Our client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We are curently searching for a Sales Operations Analyst to join their team.

The ideal candidate profile:
- Fluency in English;
- Strong communication skills;
- Ability to be flexible and work analytically in problem-solving environment;
- Strong organizational, multi-tasking, and time-management skills as well as excellent communication skills; technical focus;
- Strong customer centric attiude;
- Ability to deliver under tight deadlines to multiple stakeholders;
- Team player and proactive.

Key responsibilities:
- Provide Stakeholders with guidance, consultancy and visibility on all compensation processes and KPIs;
- Provide Stakeholders with operational support for all the Chanel Data Management Processes;
- Provide partners with visibility and end to end support on all compensation activities and disputes;
- Prepare and deliver regular reviews on compensation processes;
- Ensure disputes resolution and acts as first escalation point on all compensation processes;
- Monitor the entire process works smoothly and KPIs are met.

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