Vendor Management Specialist - Process&Governance

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK.

Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Care, Business Intelligence Services, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create positive impact for themselves and society. We do not discriminate based upon age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, and national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

Your day to day:

Provide Support for the GDC Vendor Management team related team mailbox management ,SAB checks and follow-up, as well as Sharepoint and document management activities.


With these skills you are a great candidate:

- Proven ability to work independently and achieve results
- Proven ability to communicate at all levels - ability to interface effectively, and professionally challenge as appropriate
- Ability to analyse complex situations in detail and operate with clarity
- Experienced on BMC ITSM Remedy system, managing Tasks, CRQ, Incident/Service Request.
- Basic understanding of IT infrastructure
- ITIL framework knowledge
- Minimum 2 years work experience, mainly in IT area
- Strong analytical skills
- Team worker
- English fluency

With these activities you will have a great impact on our business:

VM team inbox 1st level management
- Responsible to act as a first level, by managing standard requests, and by catching and dispatching activities requiring second level involvement of a Vendor Manager

SAB checks and follow ups + pricelist management
- Ensure that software product and prices requested are compliant with VM pricelist

- Maintain and coordinate the collection of changes to the pricelist

- Interface with SAB and Design team stakeholders to manage issues and non-compliances

Vendor Management Support
- Configuration and customization of the existing solution on SharePoint 2010 regarding Vendors contact details and contract repository

- Support the Vendor Manager to analyse data and documentation in order to design and negotiate contracts

- Document all activities necessary to support GDC is using the product and services from Suppliers from a contractual perspective (example: contract dates, BoM, prices, SLA, excetera)

- Maintain the Documentation repository

Sounds like the perfect job? We’ve got even more to offer:

Work from Home – You can get to work remotely 2 days/week from anywhere you choose!
Medical and dental services
Life insurance
Dedicated employee phone subscription
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education
You get to work with tried and trusted web-technology
Getting in on the ground floor of an technology changing company
Flexible Vacation