Wintel Engineer

bitExpert - Our pulse is cross-technology software development that beats with every line of code.

Join our international team of more than 40 colleagues. As different as we are, we all have one thing in common – the curiosity about technology and knowledge. We are an experienced, motivated, purposeful, and cheerful team that is always looking forward to new challenges.

Mandatory:

• Experience in Virtual infrastructure administration and operation service delivery
• Strong knowledge on the above technologies
• Familiarity with RAID disk technologies & SAN infrastructure
• Familiarity with network infrastructure
• Familiar with virtualization technologies: VMware, Citrix, Hyper-V
• Be proficient in at least 1 product and solution(s) like ESXi/vCenter, Xen/XenServer/XenDesktop etc
• Ability to deploy Citrix
• Ability to deploy VMware, vCenter and ESXi
• Ability to perform proper configuration of clusters, virtual switching and virtual machines
• Excellent communication skills and team player
• Fluency in English (written and spoken)

Roles and Responsibilities:

• Perform daily system administration tasks, including upgrades, Patch & Security patch management and maintain regulatory controls
• Ensure optimal performance of all systems running within the virtual environment through proactive tuning and preventive maintenance
• Perform daily systems checks and correct any issues
• Monitor systems performance and recommend adjustments to system parameters to ensure optimum performance and response time
• Prepare/compile agreed periodic activity and performance reports
• Maintain security and data integrity
• Implement and support audit and compliance regulations as per requirements
• Manage escalation issues to the third level support teams and vendors
• Support of a multi UCS domain and VMware environment
• Work closely with application teams on troubleshooting issues as well as planning requirements for new virtual servers
• Maintain and restore VM “backups “and Snapshots
• Update system and process documentation and user guides as needed
• Maintenance of datacenter infrastructure
• Troubleshoot issues for the specific competency
• Troubleshoot performance issues, troubleshoot OS configuration and hardware failures and apply fixes
• Event Management (analyze alerts and logs)
• Incident handling
• Problem resolution
• Root Cause Analysis
• Initiate, assess, test, verify, document and quality assure system updates
• Create and implement change requests for incidents/problems as needed

Nice to have:

• ITIL Certified
• Soft skills for mentoring junior team members
• Ability to conceptualise problems
• Ability to work under pressure
• Experience with system monitoring tools and data analysis
• Bachelor degree, with a technical major such as Engineering or Computer Science