Master Data Maintenance Agent with French
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Temps is the leading company providing integrated HR services and workforce solutions for white collars professionals. Founded in 2010 as part of RINF group, historically we build our core expertise for the IT&C sector. Temps capitalized the market knowledge and expended its expertise to expanding industry sectors. The company has been growing out of passion for an outstanding performance for both candidates and clients. We continuously invest in technology and process digitalization as key components for a flexible and effective service.
What differentiates us is what makes us stronger as a team. Values are what keeps us together and define us In our efforts to achieve goals, honor commitment and create a great service experience.
Find your next career opportunity in our list of open positions. If you’re an experienced professional, that’s wonderful. If not, that’s still ok, as long as you have enthusiasm and drive. For us, it’s not about years, it’s about attitude.
Excellent oral and written communications skills in English and/or French
Excellent attention to details and analytical skills
Previous experience in a contact centre would be an asset
Knowledge of the Microsoft Office Suite
Studies and Bachelor in the Economical area would be an asset
Receive Business Units/FSSC requests and ensure resolution in a timely manner according to internal SLA
Respond to requests, from authorized/approved Business Units representatives to create, modify, or deactivate a customer/vendor record
Manage inquiries through Service Desk Express (SDE) and follow up until resolution
Contribute to developing a Team-Based culture