Technical Support with german | Location: Timisoara
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Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.
Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)
• Excellent level of German and English, both spoken and written (minimum B2)
• Good use of PC and online browsing
• Customer orientation and attention to detail
• High problem-solving capacity
• Excellent communication skills
• Previous experience in customer service will be considered a plus
• Provide assistance via telephone and e-mail regarding the platform
• Listen carefully and understand customer needs
• Building a good relationship with the customer
• Participate in activities and meetings to improve service quality and customer satisfaction
• A very competitive salary
• Performance bonuses and rewards
• Training and development programs
• Coverage of transport costs
• Meal tickets
• A very dynamic and international work environment with plenty of career opportunities