Customer Relationship Officer ING Office Giurgiului

ING is the largest online bank in Europe and a front-runner in the transformation of banking. ING is present in Romania through 2 entities: ING BANK and ING TECH.  

ING BANK ROMANIA
Our story in Romania started in 1994. Here we pioneered the local banking industry, bringing new products and services for local companies. In 2004, ING extended services to individual clients, with an innovative banking model: ING Self’Bank.
Today, ING Bank Romania has more than 1.100.000 individual active clients and ING Home’Bank is rated as the best digital banking application.

ING TECH ROMANIA
We’re on a journey that’s centered around our customers, powered by technology and driven by smart, determined people. Sharing the purpose of empowering people to stay a step ahead in life and in business, ING decided to open in Bucharest a global hub for technology & innovation in 2015, developing IT solutions in areas such as Core Banking, Global Retail Solutions, Data Management, Financial Markets and Wholesale Banking for ING Group, including ING Bank Romania.
By using the latest methodologies in software development, our fast growing team gathers more than 600 tech enthusiasts who work for international projects that go beyond traditional banking.

There has never been a more interesting time to work at ING.

Why join us? Here’s a snapshot of our perks:
• People development • Work from home • Wellbeing programs • Global opportunities • Flexible work schedule • Staff discounts • Agile way of working • Awesome culture • Future-oriented banking.

Ai studii superioare finalizate, cu afinitate pentru domeniul economic;
Stii sa lucrezi in Word, Excel, Power Point si Outlook;
Relationezi si comunici foarte bine cu oricine;
Stii sa imbini lucrul in echipa cu atingerea obiectivelor individuale;
Iti place sa interactionezi cu clientii si ai experienta anterioara intr-un rol similar.

Ce vei face in acest rol?
Promovezi in front-office produsele si serviciile bancare ale ING Bank destinate persoanelor fizice (conturi, carduri, credite, asigurari, fonduri mutuale);
Participi activ la realizarea target-ului de vanzari si la atingerea obiectivelor calitative;
Oferi consultanta clientilor si ii sprijini in realizarea operatiunilor;
Inregistrezi/actualizezi informatiile primite de la clientii nostri in programele ING;
Identifici solutii pentru clienti si dezvolti relatii pe termen lung.

Misiunea ta:
Sa fii un ambasador al produselor si serviciilor ING Bank, dedicate clientilor persoane fizice.

Vino in echipa ING Office. Te asteapta:
Experiente de invatare centrate pe competente precum comunicare si negociere;
O organizatie orientata catre clienti si pasionata de idei indraznete;
Colegi veseli si ambitiosi, gata oricand sa te ajute.