Resolution and Support Agent with French

This job is no longer active!

View all jobs GABTEO CONSULT active


View all jobs Resolution and Support Agent with French active on Hipo.ro

View all jobs Accounting - Finance active on Hipo.ro


Employer: GABTEO CONSULT
Domain:
  • Accounting - Finance
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 14.12.2019
    Short company description

    GABTEO HR – Companie de Consultanta, Executive Search, Head-Hunting si Recrutare de Personal.

    Requirements

    • Good knowledge of French (B1+);
    • Good knowledge of English;
    • University degree or relevant experience in accounting;
    • Basic Accounting Knowledge is a plus;
    • Excellent knowledge of Microsoft Office Suite;
    • Knowledge of the acquisition process until the payment (procurement-payment) of an asset;
    • Customer service experience would be an asset;
    • Excellent communication skills;
    • Strong team spirit and strongly results oriented;
    • Very good time management skills.

    Responsibilities

    • Answering calls and emails, documenting and recording all incidents / requests sent with the ticket management system;
    • Managing applications for financial processes (internal and external) and offering solutions;
    • Reconciling accounts payable when needed;
    • Performing root cause analysis, identifying problem / gap, and providing solutions;
    • Identifying opportunities for process and system upgrades;
    • Sharing knowledge by contributing to the creation / updating of team procedures and documents;
    • Doing any other tasks related to the activities of the resolution and support team.

    Other info

    Benefits:

    • Flexible working schedule – organized in 3 shifts: 9:00-18:00, 10:00 - 19:00 and 13:00 - 22:00 Monday to Friday 3 mandatory evening shifts per month - Evening shifts bonus starting after the third mandatory evening shift per month;
    • Work from Home;
    • Motivational financial package & flexible benefits; Easter and Christmas bonus;
    • Direct contract with our client;
    • Team buildings, Fun@Work activities and free French language classes;
    • Learning and Development programs, Training, Career opportunities;
    • Employees Wellness Program – fresh fruits, chair massage, counselling sessions, additional sick days, employee wellness rooms;
    • A friendly and dynamic work environment.