Junior NOC & Routing Operator

Net-Connect Group started its activity back in 2000 as a Romanian internet provider and in 2003 entered the telecom voice market, being the first alternative operator in Romania, after the market liberalized. A pioneer in wholesale voice, we managed to sign several contracts with one of the biggest players on the market in that time, offering direct termination to all Romanian destinations. We proved that our voice matters and that we are professional and trustworthy enough for solid collaboration.

In 2010 we already had over 150 partnerships with clients and suppliers from all around the world. The year of 2010 marked the beginning of our expansion, as we opened new business in our neighboring country, Bulgaria. Since then, along with a young and energetic team we managed to make the most of our resources, we identified new opportunities and we opened other 9 offices all around Europe, offering our own direct termination in those countries.

University of Polytechnics or Economical Academy, student or graduate;
Excellent English speaking and writing abilities;
Attention to details and analytical skills;
Team player;
Organization and prioritization skills;
Proactive;
Motivated and hardworking;
Fast learner;
Microsoft Excel basic knowledge;
1 year experience or more in a Wholesale Telecommunication company would be a plus;
Basic telecommunication knowledge would be a plus.

Connection and audio quality testing of telephony based connections;
Addresses network outages in a timely manner;
Troubleshoots the issues reported by Net-Connect customers;
Appropriate solving and escalation of all Net-Connect trouble tickets in a timely manner;
Analysis and solving of basic technical issues;
Permanently monitor Net-Connect network;
Be involved in developing procedures for all department related activities;
Managing routing tables efficiently and effectively selection of least cost routes;
Voice traffic monitoring and analysis;
Working in close relation with the other departments;
Resolving day-to-day activities assigned by the Department Manager.

Working in a young and competitive international environment;
Flexible working hours;
Laptop - Mobile Phone;
Health Insurance;
Team-buildings.