Infrastructure Security Solutions, Unix Engineer

Builds, supports and deploys operating systems and servers. Identifies and delivers new technology products.

Role Responsibilities

• Implement and support infrastructure solutions across a number of trading and information platforms
• Vendor agnostic installation and configuration of new server and peripheral hardware
• Provide expertise on Red Hat Linux operating systems and associated Kickstart/PXE build technologies
• Excellent knowledge in DevOps and automation tools like Satellite and Ansible
• Technical support provision for clustering solutions including Veritas Cluster Server and RHEL High Availability Extensions
• Provide effective escalation and resolution of issues and problems to line management
• Manage multiple streams of work, project resource requests and out-of-hours/weekend support demands
• Correctly impact and manage the implementation of change without adverse impact to continuity of service, adhering to existing change policy and privileged access processes, liaising with other business and technical teams
• Support development changes, providing accurate estimates for time and risk, attending project meetings and analysing impact for proposed project work, meeting deadlines
• Focus on continuous service improvement and task automation across the department
• Collaborate with engineering efforts for performance tuning, systems deployment, and configuration management through Ansible
• Proactively identify operational risks and provide short term solutions whilst tracking the delivery of long term resolutions, reducing the number of recurring technical issues
• Remain up to date with pertinent technologies to serve as a source of technical advice, and be fully able to understand and impact incidents at a low level
• Evaluating 3rd party products and associated proof of concept environments
• Provide input to architectural designs for network, infrastructure, database and applications
• Identify and resolve latency and packet loss issues across InfiniBand and 10GbE fibre networks
• Develop and maintain an understanding of procedures and SLAs for all services supported
• Comply with all group security policies
• License management to ensure legal compliance at all times
• Writing and maintaining support documentation, technical specifications and user guides.
• Invoking level 3 support requests and managing their progression with vendors
• Gain in depth knowledge of all core LSEG business processes
• Enterprise Services background

Minimum Requirements

- This is an Individual Contributor role
- Bachelors degree or equivalent in an IT related discipline
- Breadth of knowledge across HW, OS, network and storage area network disciplines
- Good listening skills and attention to detail
- Good written and verbal communication skills.