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Angajator: SalesConsulting
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Job la nivel national
    Actualizat la: 17.01.2020
    Scurta descriere a companiei

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)


    Our client is a multinational company specialized in providing management consulting, technological solutions and outsourcing services for businesses, present in more than 56 countries and with over 440.000 employees worldwide.

    - Bachelor Degree or equivalent experience desirable;
    - Excellent written and oral English and Hebrew language skills;
    - Confidence in handling and calculating financial information/ strong at math;
    - Experience in an enterprise support and/or customer service environment with a strong understanding and knowledge of support, customer service delivery and/or the consulting industry and processes would be considered advantage;
    - Strong organizational, communication, project management, negotiation, stakeholder management and problem-solving skills;
    - Ability to develop and maintain good working relationships across functional groups. Ability to work independently, while in a team environment;
    - Proven problem-solving skills, the ability to think critically and use a logical approach to determine the best solution/innovative ideas in ambiguous situations where minimal information is provided.


    - Assist the Client Delivery personnel in identifying reactive customer cases that require their attention and action;
    - Assist the Client Delivery personnel by distributing and delivering Security-related and Proactive Emails to Premier customers;
    - Assist the Client Delivery personnel coordinating and organizing workshops;
    - Provide feedback, reporting and data that contributes to refinement of processes, deliverables and communication streams with Client Delivery personnel, customers and business partners;
    - Work with the Service Center delivery leads and delivery managers to resolve any of escalations and complaints received regarding our services and to improve internal processes & policies.

    Alte informatii

    Only the eligible candidates will be contacted. Thank you for your interest!