Customer Service Support
Acest job nu mai este activ!Vezi toate job-urile Prohuman active.Vezi toate job-urile Customer Service Support active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.roVezi toate job-urile in IT Software active pe Hipo.ro |
Angajator: | Prohuman |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 0 - 1 an experienta |
Orase: |
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Actualizat la: | 13.03.2020 |
Remote work: | On-site |
With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.
Cerinte
• Good communication skills, both written and spoken;
• Team working skills;
• Customer service skills;
• English language - medium level;
• French language mandatory - proficiency level B2;
• Flexibility and availability for shift schedule;
• Handles simple and/or less common requests from users or customers in a
pleasant and professional manner;
• Following agreed procedures, responds to requests for providing assistance
or for processing; operations asked by customers. Acts in order to enable
customers to solve their problems;
• By adherence to escalation procedures, promptly allocates unresolved calls
as appropriate.
• Overtime may be required to meet project deadlines;
• Some travel may be required for the purpose of meeting with clients,
stakeholders, or off-site personnel/management;
What we offer:
• We offer you training and certifications: Ongoing In-depth training with
current and emerging products and technologies.
• We have flexible benefits for you: Medical program, Sports benefits, Lunch
vouchers, Mobile phone, Laptop
• Compensation: offer competitive pay and benefits packages and relocation
bonus.
• Have extra vacation days based on your work experience.
Are you ambitious, self-starter and passionate about IT? If so, join our dynamic & dedicated team and you will become part of a multicultural and significant environment where you will not only be using your skills and knowledge, but also improve and grow your experience by participating in international projects.
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