Helpdesk specialist

Signal Iduna este unul din cele mai importante grupuri financiare in piata germana, cu peste 100 ani experienta in asigurari de sanatate si este prezenta in Romania din 2008 avand ca principala directie asigurarile private de sanatate dedicate segmentului corporate.

University degree;
Knowledge of Microsoft Windows Server and their services;
Experience in administrating Microsoft Exchange Server mailboxes;
Understanding of network protocols, routing, proxying systems and traffic redirection (VPN, DNS).
Ability to solve problems;
Ability and desire to learn business applications, technology, and terminology;
Customer service orientation.

Ensure help desk support for company’s users;
Manage escalation of issues to other teams and ensure resolution is reached;
Acquire, install and maintain company’s workstations and printing equipment;
Create, manage and disable user accounts and access rights to the company data and applications suites;
Evaluate the need of and deficiencies including capacity and performance management and planning;
Monitor servers and network performance (availability, utilization, throughput, and latency);
Manage security platform – antivirus, anti-SPAM server, firewalls;
Document the system configurations.

SIGNAL IDUNA is one of the leading financial groups in the German market, with particular tradition and expertise in the field of health, life and accident insurance. With a group-focused strategy and an expanded specialized group sales structure, Signal Iduna is positioned to lead the growth of Private Health Insurance in Romania.