Agent servicii clienti limba romana

Angajator: Randstad Romania SRL
Domeniu:
  • Relatii Publice
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Actualizat la: 14.11.2019
    Scurta descriere a companiei

    Randstad is specialized in solutions in the field of flexible work and human resources services. Our services range from regular temporary staffing and permanent placements to in-house, professionals, search & selection, and HR Solutions.

    The Randstad Group is one of the leading HR services providers in the world, with top-three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Mexico, the Netherlands, Poland, Portugal, Spain, Switzerland, the UK, and the United States as well as major positions in Australia and Japan.

    In 2015, Randstad had approximately 29,750 corporate employees and around 4,473 branches and in-house locations in 39 countries around the world. Randstad generated revenue of € 19.2 billion in 2015. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands.


    Cerinte

    - diploma de BAC
    - deschidere si orientare spre client
    - bune abilitati de comunicare

    Responsabilitati

    Principala sarcina consta in preluarea solicitarilor si cererilor venite din partea clientilor - persoane juridice. Topicurile sunt diverse, inclusiv reclamatii, insa pentru tot ceea ce inseamna probleme ce nu pot fi solutionate telefonic, aceastea se escaladeaza.

    Activitatea se desfasoara atat e-mail, chat,( 20%) cat si telefonic (80%).

    Alte informatii

    Locatie: Pipera.
    Program : 09 :00 – 17 :30 sau 08 :00 – 16 :30 (30 min pauza de masa)
    Contract nedeterminat

    Pachet salarial: 1635 ron net, crestere dupa 6 - 9 luni.
    Bonus lunar 200 ron pe care il pot lua incepand din a 3 a luna (se ia in fct de calitatea apelurilor)
    Al 13 lea salariu
    Tichete masa de 15 ron / zi - 300 lei lunar.
    Tichete cadou de sarbatori : 1, 8 martie, 1 iunie, paste, craciun.
    Abonament medical.
    7 card.
    Tichete de vacanta in val de 300 ron dupa perioada de proba.