IT HELPDESK TECHNICIAN (WITH FRENCH)

Together with us, you can build the future of technology. One vision, one Nidec.

- Advanced level of French and English;
- University Degree in Economics, IT or Engineering (students are welcomed to apply as well);
- MS Office: Excel, Word and Power Point – medium;
- Capable to solve problems, perseverant, responsible;
- Excellent communication skills via phone or e-mails;
- Proactive attitude, passionate about IT;
- Ability to help users through phone, web conferences or live meetings.

- Offer assistance and support to the users of the commercial applications;
- Undertake and manages to solve the technical problems/incidents which appear;
- Deliver the required training for the applications users;
- Edit the support procedures required for the applications;
- Get involved in the different stages of implementing new projects;
- Make sure every noticed problem is handled at time and professionally;
- Identify the needs for new documents (technical procedures, documentation, reports regarding the users demands etc.) and creates them.