Customer Service Representative (back office) with German

Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)

- Professional experience in Customer Service would be beneficial
- Good German & English skills
- Talented in organising
- Customer oriented thinking and acting

- Order intake of orders in the pps system which are technically clarified
- Check of orders as to Trade Compliance regulations (Scan process, end user and end user check)
- Forwarding information, e.g. to the sales engineer in the field if scheduled delivery dates change
- Distribution of order acknowledgements Precision and Fluid Control Selmsdorf
- Preparing forwarding and invoice documents for home and foreign countries and responsibility for all relevant correspondence
- Coordination and follow up of the delivery dates of orders
- Preparing of the relevant packing list and making sure that the products are forwarded
- Backup for the person being responsible for order entry in Cluj
- Close cooperation with the other employees of the Customer Service department

Benefits:

- A multicultural, innovative and dynamic environment
- The opportunity to learn from people with different backgrounds and interact with international clients working for leading companies in their industries
- The opportunity to improve your languages and communication abilities
- Fun off-sites and other team activities
- Professional Development

Only the eligible candidates will be contacted. Thank you for your interest!